Free 30-minute consultation with a solicitor about your benefit claim Mon–Fri 9am–5:30pm · Apply now
Welfare benefits help · England & Wales

Help with your benefit claim, from the first form to the final decision.

We help and assist people with PIP, DLA, Attendance Allowance, Carer’s Allowance, Universal Credit, State Pension and Pension Credit. Start with a free 30-minute consultation with a solicitor, then we assist in preparing your claim through the solicitors.

£0Your first consultation
30 minWith a solicitor
8Benefits we help with
Every stageClaim to tribunal
ConfidentialYour details stay private
Solicitor-ledConsultations with solicitors
Paperwork preparedForms, letters and bundles
Phone or videoNo need to travel
Benefits we help with

Disability, care, pension and income benefits.

Whether you are making a new claim, waiting for a decision or unhappy with one, we help you get your claim in the best possible shape.

Age 16 to State Pension age

Personal Independence Payment (PIP)

For people with a long-term health condition or disability that affects daily living or getting around.

  • Help completing the PIP2 form
  • Assessment preparation
  • Reviews and award renewals
Get help with PIP →
Children under 16

Disability Living Allowance (DLA)

For children who need more care or supervision, or have more difficulty walking, than other children their age.

  • Help with the DLA1A child claim form
  • Describing care needs clearly
  • Moving to PIP at 16
Get help with DLA →
State Pension age and over

Attendance Allowance

For older people who need help with personal care or supervision because of illness or disability.

  • Help with the AA1 form
  • Day and night care needs
  • Claims under special rules
Get help with Attendance Allowance →
Carers · 35+ hours a week

Carer’s Allowance

For people who spend at least 35 hours a week caring for someone who gets a qualifying disability benefit.

  • Checking the person cared for qualifies
  • Earnings and study rules explained
  • Overpayment letters
Get help with Carer’s Allowance →
Working age

Universal Credit (UC)

For people on a low income or out of work, including the health element (LCW and LCWRA).

  • New claims and journal messages
  • UC50 health questionnaire
  • Work capability assessments
Get help with Universal Credit →
At State Pension age

State Pension

For people reaching State Pension age. The amount depends on your National Insurance record.

  • Making your claim on time
  • Gaps in your NI record
  • Deferring and backdating
Get help with State Pension →
Pension age, lower income

Pension Credit

Tops up a low weekly income for people over State Pension age, and can open the door to other help.

  • Eligibility check before you claim
  • Guarantee and Savings Credit
  • Backdating up to 3 months
Get help with Pension Credit →
Workplace and personal

Pensions

Help with pension questions that affect your benefits, such as how pension income is counted.

  • Pension income and means tests
  • Tracing lost pensions
  • Letters to pension providers
Get help with pensions →
How PIP is scored

Every point on the descriptors counts.

PIP is decided by points. A claim can miss out by a single point because a form did not explain how a condition really affects someone day to day. We help you describe your needs fully, with the right evidence behind them.

Points scoredDaily living partMobility part
0 – 7No awardNo award
8 – 11Standard rateStandard rate
12 or moreEnhanced rateEnhanced rate

Daily living covers 10 activities, such as preparing food and washing. Mobility covers 2 activities: planning and following journeys, and moving around.

How we help

We assist at every stage of your claim.

Working through the solicitors, we help prepare the paperwork, gather evidence and keep your claim moving.

NEW CLAIMS

Starting a claim

We help you complete claim forms in your own words, making sure nothing important is left out.

EVIDENCE

Gathering evidence

We assist with requesting medical records, letters from your GP, consultant, carer or support worker.

ASSESSMENTS

Preparing for assessments

We help you prepare for PIP, UC and other health assessments so you know what to expect.

DECISIONS

Mandatory reconsideration

If a decision looks wrong, we assist in preparing the reconsideration request with supporting evidence.

APPEALS

Tribunal appeals

We help prepare the SSCS1 appeal form, your statement and the evidence bundle via the solicitors.

ONGOING

Reviews and changes

We assist with award reviews, change of circumstances and overpayment letters from DWP.

Free 30-minute consultation

Speak to a solicitor about your claim, free.

Your first step is a free 30-minute consultation with a solicitor by phone or video. They will listen to your situation, look at any letters you have, and explain how we can help.

Upon consultation, you will see exactly how we can help and what happens next. We then assist with preparing your claim, reconsideration or appeal through the solicitors.

  • No cost and no obligation to go further
  • Have your decision letter or claim form to hand if you have one
  • A family member, carer or support worker can join you
  • Urgent deadlines are booked first

Your first consultation

A clear breakdown of what you pay

Sending us a referral£0
30-minute consultation with a solicitor£0
Review of your letters and situation£0
Explanation of how we can help next£0
Total£0
Any further help is explained clearly at your consultation before anything starts. You decide whether to go ahead.
How it works

Four simple steps.

From your referral to your claim being prepared, you are kept informed at every point.

  1. Send a referral

    Fill in our short referral form (about 5 minutes). You can refer yourself or someone you support.

  2. We call you

    Our team contacts you, usually within one working day, to book your free consultation.

  3. Free consultation

    You speak to a solicitor for 30 minutes and find out how we can help with your claim.

  4. We assist you

    We help prepare your forms, evidence and letters via the solicitors and keep you updated.

Got a decision letter? Time limits apply. Send your referral as soon as you can and tell us the date on your letter so we can prioritise you.

Important time limits

Don’t miss your deadline.

Benefit decisions have strict time limits. These are the ones people most often need help with.

1 month

To ask for a mandatory reconsideration

From the date on your DWP decision letter. This must be done before you can appeal.

1 month

To appeal to the tribunal

From the date on your mandatory reconsideration notice, using form SSCS1.

13 months

Latest late request

A late reconsideration or appeal may still be accepted up to 13 months if there is a good reason.

Who we help

Support for you, your family or the people you work with.

Disabled people

Living with a physical or mental health condition, or a long-term illness.

Carers

Looking after a partner, parent, child or friend for many hours each week.

Pensioners

People at or over State Pension age who may be missing out on support.

Parents

Families of disabled children claiming or renewing DLA.

People on a low income

Claiming Universal Credit, including the health element.

Referral partners

Support workers, social workers, housing officers, GPs and charities referring clients.

Popular questions

Clear answers for your next step.

Can’t see your question? Send a referral and ask it in the message box. We will cover it at your consultation.

Apply now
Is the consultation really free?

Yes. Your first 30-minute consultation with a solicitor costs nothing and there is no obligation to go further. If you would like more help after that, everything is explained before anything starts.

What happens during the 30-minute consultation?

The solicitor will ask about your health, care needs or circumstances, look at any letters you have, and explain where your claim stands. Upon consultation you will see how we can help and what the next steps are.

How do you help prepare my claim?

We assist in preparing your forms, evidence requests, reconsideration letters and appeal papers via the solicitors. You check everything before it is sent, so you stay in control of your claim.

My PIP was refused or reduced. Can you still help?

Yes. Many people come to us after a decision. The first step is usually a mandatory reconsideration, which must normally be requested within one month of the date on your decision letter. Send your referral quickly and include the letter date.

Can I refer someone else?

Yes. Family members, carers and professionals can refer someone, as long as that person knows about the referral and agrees to be contacted.

Do I need to come to an office?

No. Consultations take place by phone or video call, so you can speak to us from home. Documents can be sent by email or post.

What should I have ready?

Any letters from DWP, your claim form if you have a copy, a list of your conditions and medication, and the names of professionals involved in your care. Don’t worry if you don’t have everything.

Which areas do you cover?

We help people across England and Wales.

Referral form

Book your free 30-minute consultation.

Tell us a little about the claim. It takes around 5 minutes. Our team will contact you to arrange your consultation with a solicitor.

Address79 College Road, Harrow, London, HA1 1BD
EmailSupport@benefitcentre.co.uk
Opening hoursMonday to Friday, 9am – 5:30pm
Areas coveredEngland and Wales
1Who is making the referral?
2The person who needs help
3About the claim
Which benefits do you need help with? *
Helps us prioritise deadlines.
Your information is kept confidential and only used to arrange your consultation.

Ready to get started?

Book your free 30-minute consultation with a solicitor and find out how we can help with your benefit claim.

Book your free consultation